The prime example: Facebook is the most popular social media site on the web (if you’re looking at pure numbers.) And yet, it has the the lowest customer satisfaction rating of any social media site, if you don’t count MySpace. And who counts MySpace these days?
On the other end of the list? Google+ with a satisfaction score of 78. Facebook received a 61, a decline from both last year and the previous year. The only site on par with Google+ was Wikipedia, but
Read more of this social media article at: http://www.marketingpilgrim.com/2012/07/which-social-media-site-has-the-most-satisfied-users-google.html